Richard A. Swanson is an internationally recognized authority on organizational change, human resource development, the analysis and evaluation of work behavior, and financial analysis. He has consulted with Arthur Andersen Consulting, AT&T, 3M, CIGNA, Citicorp, General Motors, Honeywell, and many others. He has written and published widely on the subjects of performance and human resource development, and his recent book Analysis for Improving Performance won the Outstanding Instructional Communication Award from the International Society for Performance Improvement and the Society for Human Resource Management Book Award. Swanson is professor and director of the Human Resource Development Research Center at the University of Minnesota and senior partner of Swanson & Associates, Incorporated.